Dear Mrs Walker. If you still keep the guarantee, try to exchange the thing for a new one. Yours faithfully, Dr. Muller.
Dear Dr Muller. But I was talking about my son, not about a household appliance. Yours. Mrs Walker.
Dear Mrs Walker. Yes, I know. I'm talking seriously, madam, and I was referring to your son, too. Best regards. Dr Muller.
Frantz Ferentz, 2012
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